Wednesday, November 13, 2019

Plot 25912, Block 9

Gaborone, Botswana

+267 73 241 244

24/7 Members Support

P.O. Box AE 762 AEH

Gaborone, Botswana


Privacy Policy
Image by Pete Linforth from Pixabay

Welcome to The CCB Website,, (the “Site”).

We understand that privacy online is important to users of our Site, especially when conducting business. This statement governs our privacy policies with respect to those users of the Site (“Visitors”) who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by The Congolese Community in Botswana (CCB) (collectively, “Services”) (“Authorized Customers”).

"Personally Identifiable Information"

refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, and credit card information. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.

What Personally Identifiable Information is collected?

We collect information from Visitors and Authorized Customers when they place an order, subscribe to our newsletter or fill out a form.

When ordering or registering on our site, as appropriate, Visitors and Authorized Customers may be asked to enter their: name, e-mail address, mailing address or phone number. They may, however, visit our site anonymously.

The email address they provide for order processing, are only used to send them information and updates pertaining to their order, in addition to periodic Community news, updates, and/or related product or service information, etc.

In addition to our direct collection of information, our third party service vendors (such as credit card companies, clearinghouses and banks) who may provide such services as credit, insurance, and escrow services may collect this information from our Visitors and Authorized Customers. We do not control how these third parties use such information, but we do ask them to disclose how they use personal information provided to them from Visitors and Authorized Members. Some of these third parties may be intermediaries that act solely as links in the distribution chain, and do not store, retain, or use the information given to them.

How does the Site use Personally Identifiable Information?

Any of the information we collect from our Visitors and Authorized Customers may be used in one of the following ways:

  •   To personalize their experience
  •   To improve our website
  •   To improve our customer service
  •   To process transactions
  •   To send them periodic emails

Personally Identifiable Information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without the consent of Visitors and Authorized Customers, other than for the express purpose of delivering the purchased product or service requested.

Email addresses provided for order processing, will only be used to send to Visitors and Authorized Customers information and updates pertaining to their order.

We may also use Personally Identifiable Information to contact our Visitors and Authorized Customers in response to specific inquiries, or to provide requested information.

The opportunity to “opt out” of receiving information or being contacted by us or by any agency acting on our behalf is offered.

With whom may the information may be shared?

Personally Identifiable Information about Authorized Customers and aggregated information about our Visitors, including the demographics of our Visitors and Authorized Members, may be shared with our affiliated agencies and trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as these parties agree to keep this information confidential.

How is Personally Identifiable Information stored?

Personally Identifiable Information collected by The Congolese Community in Botswana (CCB) is securely stored and is not accessible to third parties or employees of The Congolese Community in Botswana (CCB) except for use as indicated above.

Choices regarding collection, use and distribution of the information?

Visitors and Authorized Customers may opt out of receiving unsolicited information from or being contacted by us and/or our vendors and affiliated agencies by responding to emails as instructed, by contacting us at P.O. Box 1714 Moshupa, or by phone (+267 77 166 078)


A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns.

Are Cookies Used on the Site?

Cookies are used for a variety of reasons. we use Cookies to obtain information about the preferences of our Visitors and the services they select. We also use Cookies for security purposes to protect our Authorized Customers. For example, if an Authorized Customer is logged on and the site is unused for more than 10 minutes, we will automatically log the Authorized Customers off. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using, with the drawback that certain features of website may not function properly without the aid of cookies.

Cookies used by our service providers

Our service providers use cookies and those cookies may be stored on your computer when you visit our website. You can find more details about which cookies are used in our cookies info page.

How does The CCB use login information?

The Congolese Community in Botswana (CCB) uses login information, including, but not limited to, IP addresses, ISPs, and browser types, to analyze trends, administer the Site, track a user’s movement and use, and gather broad demographic information.

What partners have access to Personally Identifiable Information on the Site?

The Congolese Community in Botswana (CCB) has entered into and will continue to enter into partnerships and other affiliations with a number of vendors. Such vendors may have access to certain Personally Identifiable Information on a need to know the basis for evaluating Authorized Customers for service eligibility. Our privacy policy does not cover their collection or use of this information. Disclosure of Personally Identifiable Information to comply with the law. We will disclose Personally Identifiable Information in order to comply with a court order or subpoena or a request from a law enforcement agency to release information. We will also disclose Personally Identifiable Information when reasonably necessary to protect the safety of our Visitors and Authorized Customers.

How does the Site keep Personally Identifiable Information secure?

All of our employees are familiar with our security policy and practices. The Personally Identifiable Information of our Visitors and Authorized Members is only accessible to a limited number of qualified employees who are given a password in order to gain access to the information. We audit our security systems and processes on a regular basis.

For the safety and protection of Visitors and Authorized Customers, credit/debit card information is not stored on our servers. Our payment gateway provider, keeps this information encrypted and secure on their behalf. However, electronic communications and databases are subject to errors, tampering, and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to Visitors or Authorized Members for any such occurrences.

How can Visitors correct any inaccuracies in Personally Identifiable Information?

Visitors and Authorized Customers may contact us to update Personally Identifiable Information about them or to correct any inaccuracies by emailing us at

Deletion/deactivation of Personally Identifiable Information collected by the Site?

We provide Visitors and Authorized Customers with a mechanism to delete/deactivate Personally Identifiable Information from the Site’s database by contacting. However, because of backups and records of deletions, it may be impossible to delete a Visitor’s entry without retaining some residual information. An individual who requests to have Personally Identifiable Information deactivated will have this information functionally deleted, and we will not sell, transfer, or use Personally Identifiable Information relating to that individual in any way moving forward.

Your rights

These are summarized rights that you have under data protection law:

  •   The Right to access
  •   The Right to rectification
  •   The Right to erasure
  •   The Right to restrict processing
  •   The Right to object to processing
  •   The Right to data portability
  •   The Right to complain to a supervisory authority
  •   The Right to withdraw consent
  • contains links to other websites. Please note that when you click on one of these links, you are moving to another website. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at

By using our site, you consent to our privacy policy.

What happens if the Privacy Policy Changes?

We will let our Visitors and Authorized Customers know about changes to our privacy policy by posting such changes on the Site. However, if we are changing our privacy policy in a manner that might cause disclosure of Personally Identifiable Information that a Visitor or Authorized Customer has previously requested not be disclosed, we will contact such Visitor or Authorized Customer to allow such Visitor or Authorized Customer to prevent such disclosure.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

The Congolese Community in Botswana

P.O. Box AE 762 AEH

Gaborone, Botswana